Privacy Policy
This policy explains what personal information MJ Mega Mart collects when you use our website or place an order, why we collect it, and how we protect it. By using our website you agree to this policy.
Information we collect
- Order details: your name, mobile number, delivery address and the items you order.
- Optional details: your email address, and any note you add to an order or message.
- Payment details for wallet payments: if you pay with bKash or Nagad, the number you paid from and the transaction ID. We never see or store your wallet PIN or password.
- Account details: if you create an account, your name, mobile number and a password (stored in an encrypted form).
- Technical information: your IP address and browser details, used to keep the website secure and to prevent fake orders.
How we use your information
- To confirm, pack, deliver and support your order.
- To contact you by phone, SMS or WhatsApp about your order.
- To verify wallet payments before shipping.
- To prevent fraud and repeated fake or refused orders.
- To improve our website and measure how our shop is used.
Who we share it with
- Courier companies (for example Steadfast) receive your name, phone number, address and the amount to collect, so they can deliver your parcel.
- Analytics and advertising tools (Google Analytics and Meta/Facebook) may receive information about how you use the website, such as pages viewed and items added to your cart. This helps us understand and improve the shop.
- Hosting and storage providers keep our website and data running.
- We do not sell your personal information. We share it with others only when needed to deliver your order, when the law requires it, or to protect against fraud.
Cookies
We use cookies and similar technology to keep you signed in, remember your cart, and measure website use. You can block cookies in your browser settings, but parts of the shop (like your cart) may not work properly.
How long we keep it
We keep order records for as long as needed to provide support, handle returns and meet our legal and accounting duties. You can ask us to delete your account.
Your choices
You can ask us to see, correct or delete the personal information we hold about you, or to stop contacting you. Contact us using the details below.
Security
We protect your information with access controls and encrypted connections. No website can be 100% secure, so please keep your account password private.
Children
Our website is not meant for children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The latest version is always on this page.
Contact us
- Email: info@mjmegamart.com
- Address: Dhaka, Bangladesh
